Due to the data control laws being applied by the European Union, many email provides such as Google and Microsoft, had to tigthen up the spam filter.
What happened was that many emails that they judged "not personal" started to go directly to the spam folder.
Therefore, if you have placed the booking and had the money withdrawn from your account, please check your email spam folder for a confirmation from our side.
It is likely that your booking is confirmed and paid, and it was just a matter of not getting the email in the main inbox.
If you can't your confirmation, please contact us through chat, email or phone.