Frequently Asked Questions

Cancellation terms
     We offer free rebooking and cancellation opportunities within a time frame! When you book your stay with us more than three weeks in advance, you&#...
Wed, 17 Dec, 2025 at 2:06 PM
Open purchase policy
Lapoint offers a 14-day full refund policy on the bookings when purchased more than 21 days prior to arrival date of the trip, and a 3-day full refund polic...
Tue, 27 Jan, 2026 at 4:52 PM
Main reasons to buy our cancellation insurance & how it works
We offer cancellation insurance for anyone who wishes to be safe and make sure they will get the money refunded at any time. This is a way for us to help ...
Tue, 27 Jan, 2026 at 5:01 PM
Is the cancellation insurance mandatory?
Lapoint Travels offer cancellation insurance as an additional product by booking. The cancellation insurance secures full refund of the product cost minus c...
Tue, 27 Jan, 2026 at 4:54 PM
Job opportunity in Lapoint
Work with us! For all our current job opportunities please see our website under: https://www.lapointcamps.com/careers/ To apply, please send us your a...
Mon, 17 Sep, 2018 at 11:30 AM
Check availability and prices
To check the availability and prices, please simply scroll to the top of our website and click on DESTINATIONS. Then scroll down and press the BOOK button, ...
Tue, 27 Jan, 2026 at 4:45 PM
I didn't receive a booking confirmation | Is my booking confirmed?
Due to the data control laws being applied by the European Union, many email provides such as Google and Microsoft, had to tigthen up the spam filter. What...
Mon, 17 Jun, 2019 at 4:38 AM
Flexible schedule / book less than 7 days
In order to offer you the best possible surfing experience together with an overall enriching adventure, we have scheduled weekly packages with a minimum st...
Tue, 27 Jan, 2026 at 5:02 PM
Can I book a single room?
We offer shared dorm rooms or private rooms for 2 people. We do not offer single rooms at our camps, unfortunately. If you want to book a private room for y...
Tue, 27 Jan, 2026 at 4:48 PM
Can I switch my surf level?
Of course you are able to switch your level! We highly recommend to start off in a lower level in order to upgrade to the next one as soon as you feel confi...
Mon, 17 Sep, 2018 at 11:33 AM